Your Facebook Auto-Reply Is Still Losing You Work

    An automatic reply tells customers you received their message. That is where the help stops.

    Our AI conversation bot replies properly, answers questions about your business and captures the customer’s details while they are still interested.

    The Facebook AI bot is included in AI Unlimited, £399/month, setup from £299.

    See How It Works

    No complicated software. We build and set everything up for you.

    JM

    Jamie Morrison

    Facebook Messenger

    Hi, do you cover my area?
    Yes, we cover Aberdeen and the surrounding areas. What service are you looking for?
    I need an end-of-tenancy clean.
    We can help with that. Can I take your name, email address and phone number so the team can contact you with a quote?
    New Facebook lead captured

    An Auto-Reply Is Not a Conversation

    Many businesses use a basic message like: “Thanks for contacting us. We’ll get back to you as soon as possible.”

    The potential customer may be contacting several businesses. They want information now. A basic auto-reply cannot answer a question, understand what they need or collect the details required to follow up.

    Basic Auto-Reply

    Only acknowledges the message.

    Customer Keeps Looking

    They contact another business.

    You Lose the Enquiry

    The opportunity disappears.

    A fast, helpful conversation gives your business a much better chance of winning the work.

    Meet Your New Facebook AI Assistant

    Answers Questions

    Uses information about the business, services and policies.

    Captures Leads

    Collects the customer’s name, email address and phone number.

    Understands Their Needs

    Finds out which service or product they are interested in.

    Replies Quickly

    Responds while the customer is still looking.

    Emails the Business

    Sends the enquiry directly to the business by email.

    Knows When to Stop

    Can hand sensitive or unusual questions over to a person.

    From Facebook Message to Genuine Lead

    01

    A Customer Sends a Message

    They contact the business through its existing Facebook page.

    02

    The AI Starts a Real Conversation

    It answers questions using the business knowledge base.

    03

    It Captures Their Details

    It collects their name, email address, phone number and the service they need.

    04

    The Business Gets an Email

    The team receives the lead details and can contact the customer directly.

    We Teach It About Your Business

    Setup from £299 covers the research, preparation and testing required to create a useful and accurate assistant. This is not a generic chatbot installed with the business name changed.

    Business discovery
    Website content review
    Services and pricing
    Common questions
    Service areas
    Business policies
    Brand voice
    Lead capture flow
    Handover rules
    Email notifications
    Facebook connection
    Conversation testing
    Launch refinements

    We create a complete knowledge base for your business so the assistant knows what it can say, what it should ask and when a member of your team needs to take over.

    Your setup also includes a 14-day refinement period after launch. We can review real conversations and make reasonable adjustments to improve the assistant’s responses.

    Included in AI Unlimited, £399 a Month

    AI Unlimited

    Facebook Conversation AI

    £399per month

    Setup from £299

    Facebook Messenger
    AI-powered replies
    Business knowledge base
    FAQ responses
    Lead qualification
    Name capture
    Email capture
    Phone capture
    Service capture
    Email lead alerts
    Unlimited conversations (fair use applies)
    Ongoing bot hosting

    Need Instagram, website chat, appointment booking or a complete CRM? Additional channels and upgrades are available following a short consultation.

    Auto-Reply vs AI Conversation Bot

    Basic Facebook Auto-Reply

    • Sends one message
    • Cannot answer questions
    • Cannot understand needs
    • Does not collect details
    • Leaves customers waiting

    goraven AI Conversation Bot

    • Holds a conversation
    • Answers common questions
    • Identifies the service needed
    • Captures contact details
    • Emails the lead instantly

    One tells people to wait. The other helps turn their message into an opportunity.

    Built for Businesses That Receive Facebook Enquiries

    If customers regularly message your page asking about prices, availability, services or locations, this assistant can help.

    TradesCleaning companiesBeauty businessesFloristsCoachesConsultantsVenuesLocal services

    Frequently Asked Questions

    Stop Telling Facebook Leads to Wait

    Your customers are already starting conversations with your business. Give them useful answers, capture their details and make it easier for your team to win the work.

    The Facebook AI bot is included in AI Unlimited, £399/month, setup from £299.

    Book a short, friendly call to see whether it is suitable for your business.

    © 2026 goraven digital (Goraven Limited, SC731455). Based in Newburgh, Aberdeenshire. Serving Aberdeen, Aberdeenshire and small businesses across the UK.