Turn missed calls into booked jobs.
You can't always answer the phone. But if you don't, your next customer will just call the next business on Google. Our automated text-back system catches them before they do.
Instant Response
The moment a call drops or goes to voicemail, the system fires off a friendly text message to the caller.
Start a Conversation
"Hi, this is Goraven. We're on the other line right now, how can we help?" Simple, polite, and keeps them engaged.
Save the Sale
When a customer gets an instant reply, they stop searching. You save the lead and can reply fully when you're free.
Stop losing money to missed calls
This feature alone pays for the entire Goraven system the first time it saves a job. Research from the British Chambers of Commerce shows that responsiveness is the single biggest factor in local business growth.
The Hidden Cost of a Missed Call
Think about the last time you searched for a local service—a plumber, a cleaner, a mechanic. You found someone with good reviews and gave them a call. They didn't answer. What did you do next? You probably went straight back to Google and called the next business on the list.
Your customers do exactly the same thing. Every missed call isn't just a missed conversation; it's a lead handed directly to your competition. If your average job is worth £500, and you miss just two new enquiries a week, that's £52,000 in lost revenue over a year.
How Goraven Fixes It
You can't be available 24/7. You have jobs to finish, staff to manage, and a life to live outside of work. The Goraven system bridges the gap between your availability and your customers' impatience.
The Call Drops
A customer calls while you're busy. The call rings out or goes to voicemail.
Instant Text Sent
Within seconds, our system automatically sends them a friendly text: "Hi, this is [Your Business]. We're on the other line right now, how can we help?"
Conversation Starts
The customer replies with what they need. They stop searching for competitors because they feel acknowledged.
You Reply When Ready
The conversation is saved in your Goraven CRM app. You can reply fully as soon as you have a free moment.
Works Even When You're Closed
The system can be customized based on your business hours. During the day, it might send a quick "we're busy" text. After hours, it can automatically let them know you're closed but will get back to them first thing in the morning—or even send them a link to book an appointment directly into your calendar.
